Get in Touch With Us
Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains how to reach the Social Casinos team and what happens once your message lands with us.
How to Get in Touch
Email is the best way to reach us. Send your message to [email protected] and a member of our team will read it. We don't outsource this to a bot — every message gets a human response.
To help us answer quickly, tell us upfront what your message is about. A short subject line like "correction," "feedback," or "general question" lets us route your email to the right person straightaway rather than back-and-forth on the basics.
What We Can Help With
We cover sweepstakes and social casinos — platforms like the ones ranked on this site, including Crown Coins, SplashCoins, and Casino.Click among others. Common reasons readers write in include:
- General questions — Anything unclear about how sweepstakes casinos work, how Gold Coins differ from Sweepstakes Coins, or how a listed operator's welcome offer is structured.
- Corrections and updates — Terms, eligible states, and promotions at sweepstakes casinos change often. If you notice something on our site that looks out of date, we want to know so we can fact-check and update it.
- Content suggestions — If there's a topic related to social casino gaming, state-by-state availability, or redemption processes you'd like us to cover, let us know.
- Partnership or editorial enquiries — If you represent a sweepstakes casino operator or a related business and want to discuss coverage, introduce yourself and explain what you have in mind. Note that our rankings are based on our own research and are not influenced by commercial relationships.
- Responsible play concerns — If you or someone you know is struggling with the amount of time or money spent on casino-style games, real-money or promotional, mention it in your message and we'll point you toward appropriate support resources.
What We Can't Do From This Page
We're an independent research and comparison resource, not a sweepstakes casino operator. That means we can't process account verification, issue redemptions, resolve a login problem, or answer questions about a specific account balance — those requests need to go directly to the support team of the platform in question, since account details and terms are set by each operator individually. We also can't offer legal advice on whether a particular site is available or compliant in your state; for that, check the operator's own terms and, where needed, your state's regulations.
If you're weighing up options beyond sweepstakes casinos, our page on Best Non GamStop Casinos 2026 may also be useful.
What Happens After You Write In
Once your email arrives, someone on our team reviews it and responds directly — we don't rely on automated replies as a stand-in for an actual answer. We aim to get back to most enquiries within a couple of working days, though it can take a little longer during busier periods. If your message needs research or a fact-check against an operator's current terms, we'll say so and follow up once we have a solid answer.
Why Your Feedback Matters
Sweepstakes casino terms, eligible states, and promotional offers shift regularly, and no single team catches every change the moment it happens. Reader tips are one of the ways we keep our listings and reviews accurate. If something you read here didn't match what you found on an operator's site, or a state restriction has changed, telling us helps other readers get better information too.
Thanks for taking the time to reach out — we read every message and look forward to hearing from you.